Terms for online donations

This is an English translation of our terms. In case of any discrepancy, the Dutch version prevails.

This website is owned by Sanco Foundation vzw (“Sanco”), with its registered office at Heidebergstraat 14, 3120 Tremelo, Belgium, and company number 0792.367.066. Email: info@sanco.org.

These terms apply to online donations to Sanco. By making an online donation, you agree to these terms.

Article 1: Definitions

• Online donation: any amount Sanco receives through online payment or bank transfer.
• Donation form: the form (via Donorbox) used to make an online donation to Sanco.
• Donor: the natural or legal person who makes a donation to Sanco.
• Recipient: Sanco Foundation vzw.
• Cooling-off period: the period during which the donor can withdraw the donation.
• Mission: the purpose of the association as described in its articles of association.

Article 2: Applicability

1. These terms apply to every online donation to Sanco.
2. By making a donation, the donor accepts these terms.
3. Sanco may amend these terms. The version in force at the time of the donation applies.

Article 3: Rights of Sanco

Online donations go entirely to Sanco and are used for its mission. Payment providers charge transaction fees on online payments; the donor may choose to cover these fees.

Article 4: Rights of the donor

1. The donor cannot attach a specific purpose to the use of a donation, other than use within Sanco’s mission.
2. The donor receives a payment receipt for the donation. Sanco cannot issue Belgian tax certificates at this time.
3. Online donations are subject to a cooling-off period of 8 working days. During this period the donor can withdraw the donation by emailing info@sanco.org.

Article 5: Obligations of Sanco

1. Sanco spends income from donations in accordance with its mission.
2. Sanco takes appropriate technical and organisational measures to secure communication, the electronic transfer of data and online donations.
3. Sanco complies with its privacy policy.

Article 6: Obligations of the donor

1. The donor is at least 18 years old. Anyone younger can only donate with the consent and in the presence of a parent or guardian.
2. The donor only donates funds that they hold and are entitled to dispose of.
3. The donor does not provide a false name or identity.
4. If Sanco is informed that a donation was made under a false name or identity, or with funds the donor is not entitled to dispose of, Sanco may report this to the police.
5. The donor ensures that any partner has agreed to the donation in advance if it can be considered unusual or excessive.
6. The donor takes note of Sanco’s disclaimer.

Article 7: Complaints and refunds

1. Not satisfied with Sanco’s service? We handle complaints and suggestions within ten working days. Email info@sanco.org.
2. An online donation can be refunded free of charge within fourteen days, provided you notify us within that period via info@sanco.org.

Article 8: Applicable law and competent courts

1. These terms are governed by Belgian law.
2. The courts of Leuven have exclusive jurisdiction over any dispute concerning these terms.